Gaming should be entertainment, not a burden. At daka99, we believe responsible gaming isn't just a rule — it's a genuine commitment to every player.
Daka99 strictly follows these six principles to ensure the wellbeing of every player.
During registration on daka99, every player's age is strictly verified through the KYC process. Access by minors is strictly prohibited.
To help you stay in control of your budget, daka99 lets you set daily, weekly, or monthly deposit limits. Any limit you set takes effect immediately.
If you feel like you need some time away, you can temporarily suspend your account yourself. Self-exclusion periods range from 24 hours up to 5 years.
The Reality Check feature on daka99 sends you regular reminders of how long you've been playing and how much you've spent — so you always stay aware.
Our specially trained support team is always on hand to help with gambling addiction or problem gaming, and can refer you to professional organizations.
If you have children at home, use password lock and PIN protection on your daka99 account. Keeping your family safe is a responsibility we take seriously.
Online gaming and betting are a form of entertainment — much like going to the cinema or watching a cricket match. But like any leisure activity, they require moderation and self-control. Responsible gaming means enjoying yourself with the clear understanding that this is purely entertainment — not a source of income, not a way to relieve stress, and not a means to recover lost money.
At daka99, we believe every player's mental and financial wellbeing matters far more than our bottom line. We want you to log in and have fun — not stress. That's why we've built a robust responsible gaming framework to help you stay in control at all times.
Online gaming is growing rapidly in Bangladesh, and so is the need for awareness. daka99 is proud to be a responsible platform where player welfare is our highest priority.
Daka99 gives you a range of powerful tools to manage your own gaming experience. They're all easily accessible from your account settings:
Responsible gaming isn't just about setting limits — it's about building a healthy mindset. Here are some tips to help you enjoy gaming every time:
Key Indicators of Healthy Gaming Habits:
Sometimes a family member or friend can fall into problematic gambling behaviour without even realising it themselves. If you're concerned about someone, watch out for these signs:
Approach the situation directly. Be empathetic rather than critical or angry, stand by their side, and encourage them to seek professional help. You're also welcome to contact us — we support families too.
Daka99 follows responsible gaming principles not just for compliance — it's a core part of who we are. Our institutional commitments include:
If you're struggling, don't wait — reach out now.
Emergency Support Organizations:
If you answer "Yes" to any of the following, seek support:
Answer the following questions honestly. If most of your answers are "yes," please reach out to us.
Do you often spend more than your set budget and feel regret afterwards?
After a loss, do you feel like one more session will win it back — and find yourself playing again on that hope?
Do you feel restless, irritable, or moody when you're not gaming?
Do you hide from family or friends how much time or money you're spending on gaming?
Is gaming getting in the way of work, studies, or family responsibilities?
Have you borrowed money, taken funds from others, or dipped into your savings to fund your gaming?
Have you tried to stop gaming but couldn't, or kept failing to do so?
Are you using gaming to cope with stress, sadness, or loneliness?
Assessment: If you answered "Yes" to 3 or more questions, you may be showing signs of problematic gaming behaviour. Please reach out to support@daka99.app or use the self-exclusion feature.
Access any of these features at any time through your daka99 account settings.
Set your own daily, weekly, and monthly deposit caps.
Set a maximum duration for each gaming session — you'll be logged out automatically when time is up.
Take a short break of 1 day to 6 weeks to step back and clear your head.
Lock your account completely for 6 months to 5 years — entirely your choice.
Once you've lost a set amount, your session will automatically end.
At regular intervals, you'll be reminded of the actual time and money you've spent.
View and review your complete gaming and transaction history at any time.
Enable a PIN and password lock on your account to keep children in your household safe.
If you notice these signs, seek help right away — don't wait.
Chasing losses by repeatedly returning to play
Hiding your gaming from family and friends
Borrowing money or dipping into savings to fund gaming
Feeling restless, anxious, or irritable when not playing
Inability to focus on work or studies
Repeatedly trying to stop but failing
Playing alone for long stretches at a time
Gaming to escape stress or depression
Skipping sleep or meals to keep gaming
Withdrawing from social relationships
Continuing to game despite financial difficulties
Gradually escalating from small bets to larger ones
Admitting there's a problem is the hardest step — but also the most important one. We'll work through the rest together.
Take an honest look at yourself or someone you know. Answer the self-assessment questions above and ask yourself sincerely — is gaming bringing you joy, or causing problems?
Activate deposit limits, a cooling-off period, or self-exclusion from your account settings. These steps put you back in control immediately.
Email us at support@daka99.app. Our trained team will listen without judgment and help you figure out the next steps.
Where needed, we'll refer you to mental health professionals and gambling addiction rehabilitation services in Bangladesh. Seeking professional help isn't a sign of weakness — it takes courage.
Talk openly with the people close to you. Rebuilding social connections is the key to long-term wellbeing.
Find answers to the most frequently asked questions here.